More than just reactive support
Somerset offers Proactive Maintenance Agreements, saving you time, money, and allowing you to control costs. With proactive maintenance, we take care of the day to day maintenance needs of your network and catch issues before they start. Our specialized software and engineers monitor your IT assets 24 hours a day, 7 days a week, alerting us to any possible failures.
Reliable Engineers
Our highly trained engineers are experts at diagnosing and troubleshooting issues. We will keep you informed at all times of the status of your issue via our integrated ticketing system. At resolution, we will provide a concise, well-explained summary of our actions.
Quick Scheduling
Same-day, onsite scheduling is available. When you can't afford to wait, we can be there! We also offer regular on-site support visits. These visits can give your staff peace of mind, and can eliminate the need for an onsite IT team, while giving you the same results.
